Customer Service

Pricing Policy

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Sears Holdings Corporation - Pricing Policy

Deferred Interest Promotions

From time to time Sears offers special deferred interest financing promotions on qualifying merchandise when you use your Sears card. Full details are available with the offer, or in-store and online when they are available.

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To use a Sears-endorsed coupon on, you must enter the coupon code during the checkout process. Some restrictions may apply.

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Sears Associate discounts

Sears employees will receive their employee discount by supplying an Associate Discount Card number. Simply enter your associate discount number where indicated in the checkout process. The discount will be reflected on your order total, which you can review during the checkout process prior to finalizing your order.

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Gift Cards

Sears Gift Cards make great gifts, are available online in amounts from $5 to $500, and can be redeemed online at, and at approximately 3000 Sears stores, including Sears Grand and Sears Essentials stores. Use it again and again, your balance is automatically tracked.

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KidVantage® Club

All Kids brand clothing and shoes purchased on are currently not eligible for KidVantage® Club benefits.

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Applicable rebates are accessible from product result pages and product pages. They are also sent to you in your order confirmation email. You can print rebates forms from the website during the rebate promotion period. Rebates are occasionally sent with outgoing packages from our warehouses. If the rebate is no longer available through the website, please check If you still can not locate the applicable rebate, please call our Customer Service department at (800)349-4358.

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