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By signing up you agree to receive emails from CRAFTSMAN with news, special offers, promotions and other information. You can unsubscribe at any time. See Updated Privacy Policy or Contact Us at craftsman@sbdinc.com or 6275 Millcreek Drive, Mississauga, ON L5N 7K6, for more information.

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CRAFTSMAN FAQs

GENERAL CRAFTSMAN INFORMATION

WHO OWNS CRAFTSMAN NOW?

In March of 2017, Stanley Black & Decker purchased the CRAFTSMAN brand from Sears. Sears will continue to sell their legacy version of CRAFTSMAN products, while CRAFTSMAN has greatly expanded its distribution network to retailers including Lowe's, Ace, Amazon, and Menard's to launch a whole new range of over 1,200 CRAFTSMAN Tools and Equipment.

WHERE TO BUY CRAFTSMAN

WHERE CAN I PURCHASE THE NEW VERSION OF CRAFTSMAN PRODUCTS?

CRAFTSMAN is now available at more locations than ever before. You can find a full range of new products at Lowe's, Ace, Amazon, Menard's, Blain's, and Atwoods.

WILL CRAFTSMAN BE MANUFACTURED IN THE UNITED STATES?

CRAFTSMAN will be manufacturing products domestically whenever possible. Currently there are over 20 CRAFTSMAN manufacturing locations in the US, across a wide range of categories, and more are in the works!

CRAFTSMAN WARRANTY INFORMATION

We understand the CRAFTSMAN warranties are important to customers and will honor all warranties offered at the time of the original purchase. To obtain warranty service or replacement, contact the retailer from your original purchase. If that retailer is not longer available, call us for further assistance.

HOW WILL YOU HANDLE SEARS CANADA CUSTOMERS WHO ARE LOSING WARRANTY COVERAGE FROM SEARS?

CRAFTSMAN will honor valid warranty claims from Sears Canada customers. Please contact us at 888-331-4569 to obtain coverage.

CRAFTSMAN PRODUCT QUESTIONS

WILL SEARS CONTINUE TO SELL CRAFTSMAN PRODUCTS?

Yes, Sears will continue marketing and selling their version of CRAFTSMAN products in their stores.

WILL THE PRODUCT LINE REMAIN THE SAME?

The lineup of CRAFTSMAN tools and equipment is continually growing and improving. In the last year alone, we have launched over 1,200 new products to the marketplace. CRAFTSMAN is re-dedicated to launching high-quality, value-oriented tools to the market, so customers should expect to continue to see a growing and innovative range of new products!