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CRAFTSMAN Warranty Information

CRAFTSMAN tools are backed by some of the strongest warranties in the market today. If you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement, depending on the warranty coverage outlined below. If you still have questions or concerns, please contact us.

For more details, click on the product family below to locate your product and associated warranty coverage.

Hand Tools & Mechanics Tools

Mechanics Tools

  • Mechanics Tool Sets
  • Ratchets
  • Wrenches
  • Sockets
  • Individual Open Stock Tools

Full Lifetime Warranty

If the product fails to perform for any reason, we will replace it.

Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMMT”) and older models (Model # starting with “9”)

No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.

Automotive Specialty Tools

  • Simple Design
  • (e.g. Oil Filter Wrench, 32-Blade Feeler Gauge, 4 pc. Pry Bar Set, Battery Terminal Brush, Battery Terminal Spreader, Gasket Scraper, 2 pc. Magnetic Bowl Set, Magnetic Pickup Tool 2-lb, Wire Spark Plug Gauge, Oil Filter Wrench, Digital Tire Gauge)

Full Lifetime Warranty

If the product fails to perform for any reason, we will replace it.

Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMMT”) and older models (Model # starting with “9”)

No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.

  • Complex Design
  • (e.g. 24v Circuit Tester, 3/8-in Impact Tool Set, 4-pc Hook-pick Set, 5-pc Spiral Screw Extractor, Battery Terminal Tool, Flexclaw Pickup Tool, Snap-ring Pliers Set, Telescope Mirror 2-1/4-in, Universal Nut Cracker)

Limited Lifetime Warranty

If the product fails to perform due to defects in material or workmanship, we will replace it.

Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

Note: Proof of purchase is required.

Hand Tools

  • Hammers & Demolition Tools
  • Finishing Tools
  • Hex Key
  • Knives & Multi-tools
  • Nut Drivers
  • Pliers
  • Ratchet & Sockets
  • Screwdrivers
  • Wrenches & Wrench Sets

Full Lifetime Warranty

If the product fails to perform for any reason, we will replace it.

Note: Same warranty for all new CRAFTSMAN models (Model # starting with “CMHT”) and older models (Model # starting with “9”)

No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details.

Other Hand Tools

  • Torpedo Digital Levels
  • Standard Digital Levels
  • Staplers
  • Miter Boxes (e.g. CMHT20600)
  • Levels & Squares (e.g. CMHT82391)

Limited Lifetime Warranty

If the product fails to perform due to defects in material or workmanship, we will replace it.

Certain Exclusions: Warranty is not transferable. Contact Customer Care for details. This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person. CRAFTSMAN warranty does not cover expendable parts that can wear out from normal use.

Note: If this product needs recalibration within ninety (90) days from the date of purchase, it will be recalibrated free of charge. After 90 days you must pay for recalibration. Contact Customer Care for details.

Proof of purchase is required.

Tape Measures

  • Tape Measures
    Sold After September 2018
    (Model # starting with “CMHT”)

Limited Lifetime Warranty

If the product fails to perform due to defects in material or workmanship, we will replace it.

Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

Note: Proof of purchase is required.

  • Tape Measures
    Sold before September 2018
    (Model # starting with “9”)

1 Year Limited Warranty

If the product fails to perform for any reason, we will replace it.

Note: Return damaged product to a stocking Retail Partner or contact Customer Care for details. No proof of purchase required.

Electronic Measuring Tools

  • Lasers
  • Laser Distance Measuring Tools
  • Stud Finders

Limited Lifetime Warranty

If the product fails to perform due to defects in material or workmanship, we will replace it.

Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

Note: 90 Day Satisfaction Guarantee

Proof of purchase is required.

Torque Wrenches

  • Electric Torque Wrenches

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Certain Exclusions: This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person.

Note: Proof of purchase is required. Contact Customer Care for details.

  • Micrometer Torque Wrenches

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Certain Exclusions: This warranty applies for only 90 days from the date of sale if this product is ever used while providing commercial services or if rented to another person.

Note: Proof of purchase is required. Contact Customer Care for details.

Work Wear

  • Gloves

Limited Lifetime Warranty

If the product fails to perform due to defects in material or workmanship, we will replace it.

Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

Note: Proof of purchase is required.

Storage & Garage

Metal Tool Storage

  • 3 Drawer Metal Tool Box

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

  • Metal Storage Cabinets and Chests,
    Series 1000 (Black)

3 Year Limited Warranty

For three years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

  • Metal Storage Cabinets and Chests,
    Series 2000 and 3000 (Red)
  • Ready To Assemble (RTA) Garage Organization Products

10 Year Limited Warranty

For ten years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

Tool Storage Accessories

  • Magnetic Accessories (e.g. Paper Towel, Cup, Power Strip, and Tool Holders)
  • Foam Drawer Liners

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

Portable Storage

  • Toolboxes
  • Wheeled Toolboxes
  • Organizers
  • Versastack

Limited Lifetime Warranty

If the product fails to perform due to defects in material or workmanship, we will replace it.

Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

Note: Proof of purchase is required.

Versatrack

  • Versatrack and Versatrack Accessories

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

Garage Door Openers

  • Garage Door Openers

3 Year Limited Warranty

For three years from the date of sale, the product is warrantied against defects in material or workmanship.

Certain Exclusions: See package for additional coverage terms and conditions.

Note: Proof of purchase is required. Contact Customer Care for details.

Power Tools

Power Tools

  • Corded Hand Held Power Tools
    Sold After September 2018
  • Drills
  • Grinders
  • Impact Drivers & Wrenches
  • Oscillating Tools
  • Sanders
  • Saws (e.g. Circular, Reciprocating, Jig, Miter and Table)
  • Wet/Dry Vacuums

3 Year Limited Warranty

For three years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: 90 Day Satisfaction Guarantee

Proof of purchase is required. Contact Customer Care for details.

  • Corded Hand Held Power Tools
    Sold before September 2018
    (Model # starting with “9”)

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

  • Cordless (V20) Hand Held Power Tools
    Sold After September 2018
    (Model # starting with “CMC”)

3 Year Limited Warranty

For three years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: 90 Day Satisfaction Guarantee

Proof of purchase is required. Contact Customer Care for details.

  • All Corded & Cordless (19.2V) Hand Held Power Tools
    Sold before September 2018
    (Model # starting with “9”)

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

Pneumatic Nailers & Staplers

  • Pneumatic Nailers & Staplers

3 Year Limited Warranty

For three years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: 90 Day Satisfaction Guarantee

Proof of purchase is required. Contact Customer Care for details.

Compressors

  • Compressors

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Note: 90 Day Satisfaction Guarantee

Proof of purchase is required. Contact Customer Care for details.

Wet/Dry Vacuums

  • Wet/Dry Vacuums
    (Model # starting with “CMXEVBE”, "CMXEVBC, OR "CMCV")

3 Year Limited Warranty

For three years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

Outdoor Tools & Equipment

Outdoor Power Tools

  • Corded Outdoor Power Tools
    (Model # starting with “CME”)
  • Cordless V20 Outdoor Power Tools
    (Model # starting with “CMC”)

3 Year Limited Warranty

For three years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: 90 Day Satisfaction Guarantee

Proof of purchase is required. Contact Customer Care for details.

  • Cordless V60 Outdoor Power Tools
    (Model # starting with “CMC”)

4 Year Limited Warranty

For four years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

  • Hand Held Corded & Cordless Outdoor Power Tools
    Sold before September 2018
    (Model # starting with “7”)

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Note: 90 Day Satisfaction Guarantee

Proof of purchase is required. Contact Customer Care for details.

Gas Powered Outdoor Equipment

  • Push Lawn Mowers
  • Ride On Lawn Tractors
  • Snow Throwers
  • Tillers
  • Chippers

2 Year Limited Warranty

For two years from the date of sale, the product is warrantied against defects in material or workmanship.

Certain Exclusions: Warranty does not cover expendable parts which can wear from normal use (e.g. mower blades, spark plugs, etc). See package for additional terms and conditions.

Note: Typically, the product will be repaired under warranty. Certain tractors offer a 3 Year Limited Warranty, see package for additional details.

Proof of purchase is required. Contact Customer Care for details.

  • Gas Pressure Washers

3 Year Limited Warranty (Frame)
2 Year Limited Warranty (Equipment/Engine)

For three years from the date of sale the frame of this product is warranted against defects in material or workmanship. For two years from the date of sale the equipment and engine of this product is warranted against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

  • Inverters

3 Year Limited Warranty

For three years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

  • Generators

3 Year Limited Warranty (Chassis)
2 Year Limited Warranty (Equipment/Engine)

For three years from the date of sale the chassis of this product is warranted against defects in material or workmanship. For two years from the date of sale the equipment and engine of this product is warranted against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

Lawn & Garden Care

  • Hoses & Hose End Products (Heavy Duty)
  • Hose Reels (Heavy Duty)

Limited Lifetime Warranty

If the product fails to perform due to defects in material or workmanship, we will replace it.

Certain Exclusions: See package for additional terms and conditions

Note: Proof of purchase is required. Contact Customer Care for details.

  • Hoses & Hose End Products (Medium Duty)
  • Hose Reels (Medium Duty)

7 Year Limited Warranty

For seven years from the date of sale, the product is warrantied against defects in material or workmanship

Certain Exclusions: See package for additional terms and conditions

Note: Proof of purchase is required. Contact Customer Care for details.

  • Hoses & Hose End Products (Light Duty)
  • Hose Reels (Light Duty)

5 Year Limited Warranty

For five years from the date of sale, the product is warrantied against defects in material or workmanship.

Certain Exclusions: See package for additional terms and conditions

Note: Proof of purchase is required. Contact Customer Care for details.

  • Long Handled Garden Tools
    (e.g. Shovels, Rakes, etc)

15 Year Limited Warranty

For fifteen years from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

  • Manual Cutting Tools
    (e.g. Shears, Pruners, Loppers)

Limited Lifetime Warranty

If the product fails to perform due to defects in material or workmanship, we will replace it.

Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.

Note: Proof of purchase is required.

  • Wheelbarrows

1 Year Limited Warranty

For one year from the date of sale, the product is warrantied against defects in material or workmanship.

Note: Proof of purchase is required. Contact Customer Care for details.

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