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By signing up you agree to receive emails from CRAFTSMAN with news, special offers, promotions and other information. You can unsubscribe at any time. See Updated Privacy Policy or Contact Us at craftsman@sbdinc.com or 701 E. Joppa Road, Towson, Maryland 21286, for more information.

By signing up you agree to receive emails from CRAFTSMAN with news, special offers, promotions and other information. You can unsubscribe at any time. See Updated Privacy Policy or Contact Us at craftsman@sbdinc.com or 6275 Millcreek Drive, Mississauga, ON L5N 7K6, for more information.

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CRAFTSMAN Parts & Service

Like all tools and equipment, CRAFTSMAN products sometimes wear down and need repair or maintenance. Fortunately, you have several options to fix your products.

FIRST: Locate Product Model Number

Your product’s model number determines the service outlet that will best be able to meet your needs. Below are model number examples.

Can’t locate your model number? Click here for more location examples

THEN: Search Model Number

Once you have found your model number, use the search field below to determine which service outlet will best be able to serve you, in most cases you can get what you need through ServiceNet. It's important to note however that CRAFTSMAN develops some tools in partnership; if this includes your tool, we'll direct you to a partner's site. If you’re unsure of your model #, please call 888-331-4569 or email us at craftsman@sbdinc.com.

We’re Here to Help

If you’re experiencing any issues finding what you need please call 888-331-4569 or email us at craftsman@sbdinc.com.

Service FAQs

Questions about CRAFTSMAN service options? Below you'll find answers to our most frequent questions. We're dedicated to providing a positive service experience for all customers, so please contact us directly for anything not covered.

Where can I find parts for older tools that are not on the website?
To order parts for an older Sears manufactured tool you can visit searspartsdirect.com or call 888-873-3829.
How do I register my product for warranty?
Click here to be directed to our product registration page. You'll need your model number and date and place of purchase.
Who owns CRAFTSMAN now?
In March of 2017, Stanley Black & Decker purchased the CRAFTSMAN brand from Sears. Sears will continue to sell their legacy version of CRAFTSMAN products, while CRAFTSMAN has greatly expanded its distribution network to retailers including Lowe's, Ace, Amazon, and Menard's to launch a whole new range of over 1,200 CRAFTSMAN Tools and Equipment.
Where are CRAFTSMAN products sold?
Lowe’s, Ace Hardware, Amazon, Atwood’s, Blain’s, Napa Auto Parts